Mobiler.lv General Terms and Conditions

These contract terms and conditions shall apply to the redemption of mobile phones, tablet computers and iPods within the Mobiler.lv system and to trading in the devices in the manner described below.
Promotion
The sellers of Samsung products (hereinafter - Sellers) organize Samsung Galaxy S10 smartphones’ promotion (hereinafter – Promotion).
The Promotion is in effect in online and offline shops of the Sellers indicated in samsung.com/lv/lt/ee (hereinafter – Shop).
The Promotion is in effect from 8 March 2019 until 3 May 2019 (hereinafter – Promotion period).
Promotion goods are the following Samsung Galaxy S10, S10+, S10e smartphone models: model no. SM-G970FZKDSEB, SM-G970FZWDSEB, SM-G970FZGDSEB, SM-G973FZKDSEB, SM-G973FZWDSEB, SM-G973FZGDSEB, SM-G973FZKGSEB, SM-G973FZWGSEB, SM-G975FZKDSEB, SM-G975FZWDSEB, SM-G975FZGDSEB, SM-G975FCKGSEB, SM-G975FCWGSEB, SM-G975FCKHSEB, SM-G975FCWHSEB (hereinafter separately referred to as - Promotion good – but together referred to as – Promotion goods).
The offer is valid only for those Promotion goods that are distributed by SIA „Samsung Electronics Baltics”. The customer at the retailer must make sure that his selected goods are eligible to participate in the Promotion.
The Customer shall follow further instructions from the Seller in respect to the Promotion.
Participation in Promotion with online trade-in
If during the Promotion period the customer purchases the Promotion goods at the online Shop listed at www.tagasiost.ee in Estonia, www.atpirkums.lv in Latvia or www.senainauja.lt in Lithuania and selects an option to trade-in his/her old smartphone as described below, the customer is entitled to receive both the trade-in value of the old smartphone and bonus on top of the trade-in value (hereinafter - Bonus). Bonus is pre-established below depending on the Promotion good purchased and old trade-in device.
The following Bonuses apply:
Old trade-in device/ Purchased Promotion good Galaxy S10+
1 TB
model no.
SM-G975FCKHSEB, SM-G975FCWHSEB
Galaxy S10 or S10+
512 GB
model no.
SM-G975FCKGSEB, SM-G975FCWGSEB, SM-G973FZKGSEB, SM-G973FZWGSEB
Galaxy S10 or S10+
128 GB
model no.
SM-G975FZKDSEB, SM-G975FZWDSEB, SM-G975FZGDSEB, SM-G973FZKDSEB, SM-G973FZWDSEB, SM-G973FZGDSEB
Galaxy S10e
model no.
SM-G970FZKDSEB, SM-G970FZWDSEB, SM-G970FZGDSEB
Samsung Galaxy S series, Samsung Galaxy Note series or Apple iPhone 200 EUR 150 EUR 100 EUR 50 EUR
Other smartphone, tablet or smartwatch 50 EUR 50 EUR 50 EUR 50 EUR
For the purposes of execution of online trade-in, the trade-in value of the old smartphone of the customer, as described below, shall be established by Redeem Nordics OÜ, registration number: 11956374, address: Aardla tn 23, Tartu, 50110, Estonia (hereinafter referred to as Handler).
The amount of the respective trade-in value and Bonus will be provided to the customer in the form of repayment after the customer sends his/her old trade-in smartphone to the Handler.
In order to receive the repayment after purchase of the Promotion good, the customer shall visit website for trade-in, namely, www.tagasiost.ee in Estonia, www.atpirkums.lv in Latvia or www.senainauja.lt in Lithuania, indicate IMEI code of the purchased Promotion good, date and place of purchase, perform self-evaluation of the old smartphone and finish the registration for the trade-in of his/her old smartphone within 7 days from the purchase date of the Promotion good. The customer acknowledges that the value of self-evaluation is illustrative, approximate and it may fluctuate. The exact trade-in value will be established by the Handler.
After self-evaluation is carried out by the customer, he/she shall use the envelope, which will be provided to the customer, to send his/her old smartphone and the signed trade-in agreement using the assigned parcel delivery service for delivery to the Handler not later than within 10 days from registration in the website. The delivery is free of charge. In case the customer does not provide his/her old smartphone for trade-in or the signed trade-in agreement to the Handler by the indicated term, the customer will not be entitled to receive a repayment, including Bonus.
It is expected that the smartphone, which the customer provides for trade in, will be used. However, it is not prohibited for the customer to provide a new smartphone. The smartphone and all its parts shall be made by the original manufacturer - no fake smartphones or phones with third party replacement parts will be accepted.
Only one old device can be traded-in to receive the Bonus.
The old smartphone value depends on the device’s condition, model and market fluctuations. The Handler will evaluate the old smartphone, the customer’s self-evaluation value and will either confirm or update the customer’s self-evaluation value. The customer will receive a message via e-mail regarding Handler’s evaluation result.
The customer will receive repayment in the amount of trade-in value confirmed or updated by the Handler and the Bonus within two business days after the evaluation has been performed by the Handler.
Before the customer hands over his/her old smartphone to the assigned parcel delivery service, the customer shall remove smartphone from all associated customer accounts including but not limited to Google account (for all Android smartphones), Samsung Account (Samsung smartphones), iCloud (for iOS smartphones), and make full factory reset on the smartphone. The customer is recommended to create backup copy to avoid of losing valuable information.
The customer shall check the terms and conditions that are available on the website for trade-in, namely, www.tagasiost.ee in Estonia, www.atpirkums.lv in Latvia and www.senainauja.lt in Lithuania, which will be applicable to the online trade-in transaction.
Participation in Promotion with offline trade-in
If during the Promotion period the customer purchases the Promotion good at the Shop, where the Seller instructs the customers for the trade-in to be performed in-store, and trades-in his/her old smartphone as described below, the customer is entitled to receive a trade-in value of the old smartphone as established by the Shop personnel and bonus on top of the trade-in value (hereinafter - Bonus). Bonus is pre-established below depending on the Promotion good purchased and old trade-in device.
The following Bonuses apply:
Old trade-in device/ Purchased Promotion good Galaxy S10+
1 TB
model no.
SM-G975FCKHSEB, SM-G975FCWHSEB
Galaxy S10 or S10+
512 GB
model no.
SM-G975FCKGSEB, SM-G975FCWGSEB, SM-G973FZKGSEB, SM-G973FZWGSEB
Galaxy S10 or S10+
128 GB
model no.
SM-G975FZKDSEB, SM-G975FZWDSEB, SM-G975FZGDSEB, SM-G973FZKDSEB, SM-G973FZWDSEB, SM-G973FZGDSEB
Galaxy S10e
model no.
SM-G970FZKDSEB, SM-G970FZWDSEB, SM-G970FZGDSEB
Samsung Galaxy S series, Samsung Galaxy Note series or Apple iPhone 200 EUR 150 EUR 100 EUR 50 EUR
Other smartphone, tablet or smartwatch 50 EUR 50 EUR 50 EUR 50 EUR
The trade-in value and Bonus will be provided to the customer in the form of discount when the customer buys the Promotion good and hands over his/her old trade-in smartphone to the Shop. In case the customer does not provide his/her old smartphone to trade-in to the Shop, the customer will not be entitled to receive a trade-in value and Bonus.
It is expected that the smartphone, which the customer provides for trade in, will be used. However, it is not prohibited for the customer to provide a new smartphone. The smartphone and all its parts shall be made by the original manufacturer - no fake smartphones or phones with third party replacement parts will be accepted.
Only one old device can be traded-in to receive the Bonus.
The old smartphone value depends on the device’s condition, model and market fluctuations. The Shop personnel will evaluate the old smartphone and will apply the discount to the price of the Promotion good accordingly.
Before the customer hands over his/her old smartphone to Shop personnel, the customer shall remove smartphone from all associated customer accounts including but not limited to Google account (for all Android smartphones), Samsung Account (Samsung smartphones), iCloud (for iOS smartphones), and make full factory reset on the smartphone. The customer is recommended to create backup copy to avoid of losing valuable information.
General terms
The Promotion is intended only for customers in retail sales and is not related to goods acquired with a purpose of further sale.
General terms of sale and delivery of the Shop apply, except where the Seller or these rules expressly provide otherwise.
The customer shall not be entitled to Bonus, if it is found that the customer disregarded these rules, or the customer has unfairly affected course of this Promotion.